518 Esplanade, Urangan, QLD 4655

Frequently Asked Questions


Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 2pm.

Can I arrive late?

Yes, please give us a call if you're wanting to arrive after 7pm.

Do you have undercover parking?

Yes, every room has undercover parking.

Are your rooms non-smoking?

Yes, all rooms at The Hervey Bay Motel are non-smoking.

Do you have a restaurant?

No but there are restaurants nearby.

Do you have room service?

No, we don't provide room service.

Do you have wireless internet in guest rooms?

Yes, free WiFi available in every room.

Do you have an outdoor entertainment area?

Yes, we have a BBQ area and pool.

How close are you to the shops?

2 minutes by car to Urangan Central Shopping Centre and 5 minutes to Stocklands Shopping Complex.

How close are you to restaurants?

We are located 600 from the Bayswater Bar and Grill. On presentation of your room key you will receive a 20% discount on your meal. You will also be provided with 2 complimentary drink vouchers on arrival at the motel.

Do you have Foxtel?

Yes, in all rooms.

What is your Cancellation Policy?

Cancellations must be made at least by 2pm on the day of arrival. Cancellations received after that time, the full amount for the first cancelled night will be charged.

How do I guarantee my booking?

Credit card details are required to secure room.